Home About Us Online Help Downloads Laptop Specs Facilities Partners Contact Us
 About Us  

 What We Do...
 
  • Assist laptop users with questions or problems with their laptops
  • Work with our on-campus warranty & repair shop, located at Laptop Central, which employs certified technicians who handle warranty repairs conveniently and quickly.
  • Set up new laptops for use, distribute the laptops to new users, train the new users on the use and care of their laptops.
  • Maintain an inventory of all campus computer hardware and software, including software licensing.
  • Install new software, patches, and updates.
  • Maintain a pool of laptops to loan out to faculty and staff.
  • Maintain a log of trouble calls on the laptops.
  • Maintain a separate inventory for STOP which tracks all items tagged with a STOP theft tag and send updates to the STOP Theft company.
  • Create and maintain documentation for users.
   
   Laptop Orientation & Distribution
   
  Fall 1999  
 
 
         
Fall 2000        
 
           
Fall 2001        
 
         
Fall 2002        
 
   
   
Last Updated: June 18, 2003
Home About Us Online Help Downloads Laptop Specs Facilities Partners Contact Us